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Brand ManagerLead, direct and supervise spa team in creating an outstanding experience for the customer
- ‘pampered to perfection’ so that customers are greeted in a professional, friendly, and
Consistently develop, promote and grow retail sales and services through training, tools and
Guide business decisions by staying on top of Spa industry trends
Liaise with the Sales and Marketing Manager to promote all aspects of the spa facility.
Ensure consistent and timely opening and closing of the Spa ensuring the security of the Spa
facility at the close of each day in line with company requirements.
Ensure risk assessments are written for all areas of the spa and for all procedures, along with
associated safe operating procedures
Proactively manage the operating profit by actively marketing the club and its membership in
agreement with the Managing Director and Sales and Marketing Manager, and keeping
expenditure within agreed budgets.
Effectively manage and control all purchasing and expenditure as budgeted, providing
purchase orders for all goods and services to the Managing Director for authorisation.
Ensure that a pricing policy is in place in order to meet gross profit targets.
Provide daily sales reports for the swim shop, confectionary, drinks, beauty treatments and
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